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Client Review on The Place at Grand Lagoon

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Only way to put it. Ghetto with a nice facade. Not only ours, but other residents air conditioning is insufficient for the size of the apartment. Maintenance solution? Install window units. The pool area always has broken glass in or around the pool. Constantly have to remind the office about issues. Maintenance IS understaffed. There’s only two. But basically one. The new guy is useless and inexperienced. For the amount of rent current residents pay, and now the ridiculous amount new residents will be asked to pay, this apartment complex is second rate at best. The security gate is a joke and either won’t let you in, or just flat out doesn’t work. The trash area routinely over flows even though there’s a compactor. Would it hurt to run that once a day? Not to mention the laziness of residents who are too bothered to even get their trash into the receptacle. Craftsmanship is low end. Cheap products used. (Closet doors, flooring, cabinets, toilets) and if you ever have the misfortune of seeing into the area where the water heater and a/c live, it becomes painfully obvious the shortcuts that were taken. We have at least two outlets that haven’t worked for almost a year. Despite having told the office multiple times. The light above the shower will randomly turn on and off. If it wasn’t for the fact that post hurricane rentals have skyrocketed in cost, we would have left shortly afterwards. It’s really sad too, because on the outside it looks nice. Ghetto with a nice facade.

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