Client Review on Tobacco General
Feedback:
Good prices and products but absolutely terrible shipping delays and don't even think about complaining! I placed an order in mid-June and paid for 3-5 day shipping. After a week of no shipment I emailed them. "Zoe" responded that they were backed up because of the holiday. I pointed out that Memorial Day was a 1 day holiday more than 3 weeks ago could she transfer me to her manager? She refunded my money, closed my account and said I was no longer a customer. Oh, and she said she was the mgmt which I find hard to believe. Went to Windy City Cigars. Placed the same order at noon and got a "It has shipped email with a tracking number at 2pm. 2 hours! I know where I am shopping!
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