Edition:

Client Reviews on Truly Nolen, Inc.

    • 4.7
  • 47 Reviews

Most helpful positive review

0 people found the following review helpful

By Rich Brown Jun 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Serena Stephens Sep 27, 2019

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Mark was great. A superior technician, friendly, professional and knowledgeable. You are lucky to have him on your team.

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Easily set up an appointment online, with a quick and easy phone call. Scott was professional, and addressed all of the issues I was having, including the wasp nest I discovered earlier in the day!

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I've always been satisfied with Truly Nolen. One question though, the day after the treatment I found a scorpion on the side of my garage. Was the house perimeter treated for scorpions?

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Pest Control Specialist was professional, courteous and instructive.

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Thorough and effective service.

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Tech: Jimmy AlvarezBranch #029 Green ValleyWe have been very satisfied with the service we receive from Truly Nolan. We have been especially pleased with our service technician, Jimmy. He is industrious, thorough, knowledgeable, and personable. He is always very responsive to our requests as well as our questions. We cannot recommend Jimmy and Truly Nolan highly enough.

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Very good service. Attention to details of service was great. Scott did a very good job.

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My home has been free of pests since Truly Nolan began treating it. Pack rats are also gone, including their nests, which was a major concern.

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We use this service on my grandparents house that’s an hour and a half away in Rio Rico. Letting them know we need to know ahead of time for any reschedules or time changes. First appointment the guy was an hour early than our scheduled appointment and we had to rush down. Today is our second appointment and they were supposed to be here at 11am. Called and you guys without notifying us rescheduled our appointment for Monday. Wasting gas and 3 hours of my time and all they told me was “sorry for the inconvenience.” If I miss an appointment I lose that monthly service and I understand, it’s fair. But what about when you guys don’t show up or don’t do YOUR job of notifying your customers ahead of time to prevent issues like this? Very unprofessional on communication with their customers.

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Scott Johnson was my pest professional and he did an excellent job. Went the extra mile and time to treat all our problem items. Very Satisfied!

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