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Last Updated May 1, 2024
Client Review on U-Haul MovingTrailer Hitch Center of Lancaster
Feedback:
On 12/11/17 I took my truck to U-haul Moving and Trailer Hitch Center of Lancaster in East Petersburg PA. I paid $37.10 to have some hitch wiring done while my trailer was at the dealer for service. When I went to pick up my trailer I discovered that the wiring was done incorrectly; I had lights but no trailer brakes. Prior to driving home with my trailer I had to pay another $37.50 to the dealer's shop to have the poor wiring job corrected so that I could safely drive home with my trailer. I have reached out to uhaul numerous times and Manager Alan Osbourne has yet to return my call. Thus far U-Haul has been unresponsive regarding this issue. I can't in good conscience recommend this U-haul to anybody.
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