U-Haul MovingTrailer Hitch Center of Lancaster
Client Review on U-Haul MovingTrailer Hitch Center of Lancaster
Feedback:
STAY AWAY FROM THIS PLACE! I can't warn anybody enough. My husband went to rent a truck and returned it at 7:30 pm which is after hours we only had the truck for 2 hours and put 28 miles on it. The next day I saw a charge on my credit card of $294.00 when I called to find out why the charge was there they told me that the mirror was broken glass was broken and that's why I was being charged. My husband went in right that same day to see what they were talking about only to be told that the truck was in Service and they couldn't show it to him. I called customer service and they did nothing about it. I went in to talk to the "manager" and see what the issue was he didn't talk to me he passed me on to the employer who put the charge on. All they did was show me a cracked mirror that was sitting outside in their garage. I will he involving the police and who ever else I can to have my money returned to me. For all I know they could have gotten that mirror off another truck I want to see camera footage when the truck was dropped off and what condition it was in when it was dropped off they refuse to show camera footage. They will lie straight to your face and ripp u off. STAY AWAY PEOPLE IF YOU DON'T WANT TO BE RIPPED OFF! SAVE YOURSELF A HEADACHE!
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