Edition:

Client Review on United Parcel Service of America, Inc

Feedback:

Yesterday, the temp driver dropped 6+ heavy boxes 1 mile from our door, some in the dirt. I have spent 45 minutes trying to call the office, anyone. No luck. As the nice people at the UPS store agreed, the Silver City service center takes their phone off the hook because they know they get so many customer complaints. 24 hours later, the boxes sit in the sun. if it was raining, I'd get their $2-4 MILLION dollar customer in NYC to file an insurance claim and have WORDS with their UPS VP. Me? I have connections and UPS really should fix this recurring problem with UPS Silver City who don't seem to give a damn. Shame on that driver for being so lazy and shirking his responsibility.

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