Edition:

Client Reviews on VA Medical Center Lebanon

    • 3.9
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Christina Hoptak Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Eric Zator Oct 21, 2019

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Feedback:

I understand not everyone has a good experience at the VA but upon me being admitted for a kidney infection then sepsis on top, I did receive great care. I ended up being there for four days. I’m nobody with no family, and I truly thought I was going to die. The nurses and staff were awesome. I give a 4 not to reflect upon how I was treated, that was a 5. I gave a 4 as the doctors were very cold with little to no bedside manner-most the nurses made up for that. I did have one nurse who didn’t come in my room all day who clearly avoided her job. I hate to say that most did not wash their hands when they came in and felt my stomach or listened to my heart. They used Purell. Charge nurse Joe was the absolute best ever, and I can’t thank him and his staff enough.

Feedback:

Great group of people! We truly thank them for their care and commitment to our veterans. May they always have funding and care givers who fight the good fight.

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I’ve seen and heard soo many of my fellow vets complain about not being heard, getting appointments or being treated properly that I have to give kudos when it’s due. This whole team goes above and beyond for me and my family. My only complaint is the phone connection but guess what? I’ve stepped out of me and interacted with more vets because I didn’t have my phone.

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Share details!? Don’t bother they will NOT listen anyway. You’d be better off figuring it out on you own. They do not value all life’s only certain ones. Please be careful.

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Fantastic service, very helpful, super friendly staff!! Took care of my dad right away!! Can't say enough about how great this place is!!!

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Been going there for years with my dad. Everybody is so nice and considerate. Wait time is very minimal. Thank you all for your service!

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This is definitely one of the better VAs. They generally care about the veterans, but, like any health care operation, there are people who shouldn't be working with the public.

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Come to car show for our veterans

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One of the best hospitals on the east coast.

Feedback:

One problem that the Lebanon VA has is the billing department is somewhat about six months, or more behind . And I have gotten bills that were payed for by my insurance several months ago , but they still claim that I owed them that money. When I talked to them the only excuse they have for it is ( our billing department is behind ,and they take time to catch up) Maybe if they would spend more money on upgrading their billing department instead of making the building look more prettier this problem wouldn't be happening. Their billing is antiquated , and needs a BAD upgrade from some software company!

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