Verizon Wireless Premium Retailer - Select Communications
Client Review on Verizon Wireless Premium Retailer - Select Communications
Feedback:
Pretty disappointing to be told even though I pay insurance monthly, my options for replacing my rapidly draining battery phone of just over a year are A. get same model used replacement phone for 150$ or B. "The better deal" is to upgrade and get a brand new phone for ___$/month. I felt uneasy after upgrading and called Verizon customer service, which were happy to send me a free replacement phone because of warranty and my insurance. They even told me to cancel my order through the store because it sounded like I was "taken advantage of" and to call tech support directly with any future issues instead of going through the store next time.
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