Edition:

Client Review on Verizon Wireless Premium Retailer - Select Communications

Feedback:

I am so happy that i contacted verizon customer service when i did, otherwise i would have owed a large amount of money. I went into verizon to deactivate my line and return my phone within the 14 days and was told by the rep (jory) that my line was deactivated before he did the return. Customer service said the line was never deactivated. After being on the phone for one hour i was lucky to get credited back the money. I even went back to verizon same day an hour later to confirm that's what the rep did and he said yes. He was awesome helping me in the beginning so i was very disappointed that he gave me false information when i brought the phone back. Make sure you know what these guys are doing.

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