Edition:

Client Review on Veterans Affairs Outpatient Clinic

Feedback:

The healthcare I receive is outstanding I have a problem with Myhealthevet site. I order meds and I read my lab reports . There seems to be a delay of the information from the lab to the veteran site I was contacted by Primary care about a blood glucose level before the results were posted I don't need them to be reviewed by Primary care and then posted. I want them to be posted to the veterans record the same day they are released.Also, when I try to use Myhealthevet to contact my other providers in other medical disciplines, there are no department listings or provider listings to contact. These messages are being read by a 3rd party, (Primary Care), and they are then forwarded. The questions/info contained have nothing to do with primary care and the messages are once again delayed while Primary Care reviews them. If I wanted Primary care involved, I would contact them directly. The less human manipulation with our messages, the safer and, private they remain.Erich

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