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Most helpful positive review

0 people found the following review helpful

By Villiage Lions Oct 12, 2019

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Most helpful critical review

0 people found the following review helpful

By Chad Horne Oct 17, 2019

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Great time.

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Outside is dirty and full of homeless, inside is ok, clean atleast.

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Used to like going here but now they wont let u wait for someone inside they make u wait in the heat

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My stepson is missing

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(Translated by Google) It was a building with a feeling of feeling history. I am sorry a bit inside the elevator outside.(Original)歴史を感じる風情のある建物でした。唯、外にあるエレベーターの中がちょっと残念…。

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Julie whose voice is on the recording when you call the 800 phone # cannot understand the difference between Portland Union Station Oregon and Denver Union Station and Los Angeles Union Station. Then I get cut off when being transferred to an agent. No way to get in touch - none at all!

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Train station is pretty.

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Check out the Lobby 360 pic!! One of the truly great train stations left in the West! The are of Portland around it is a little iffy but a line of cabs is always nearby. The train station is so azing and historic . Make sure to spend a few minutes looking around !

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Currently on a trip from Portland to Seattle. Train was scheduled to leave at 3pm and arrive around 6pm. My train stopped in Longview for 3 hours, was told by the team that a BNSF freight train derailed and we had to wait for a greyhound bus to pick us up to drive us to Olympia. We got on the bus and waited another 30-45 minutes just sitting there and waiting, and we finally arrived in Olympia. Now we are being told that we have to wait an extra 15 minutes to check the train and it should take 1.5 hours to Seattle from Olympia. And any passengers going north of Seattle must take a bus. So I won’t be at my destination in Seattle until 10:45 pm?? When I should have been there 5 hours ago. The best part about it, there has been nothing done to serve the customer, such as a free meal, drink, or refund. NOTHING. I get that they share rails used by the government, but because any uncertainties like this are obviously a possibility, Amtrak should take this into account and SERVE the customer for their inconvenience. I am very unsatisfied, and wish I could leave no stars at all if it was an option.

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Lovely interior but the staff is a mixed bag at best. Outside area is kinda hood but whaddayagonnado.

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