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Last Updated May 1, 2025

Client Reviews on Whitecourt Insurance Ltd
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- 4.6
15 Reviews
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Very friendly
Feedback:
Very professional, always a great atmosphere when I’m there , and to everyone that wants a good insurance agent ask for Lori she will help u with everything u need and very friendly they need more of her .
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My partner recently got the luxury of having to deal with whitecourt insurance LTD . It was the worst experience I've ever heard I sat and listened to my partner argue with the agent about there miss direction . They were rude , insulting. If customer service is what your looking for in an insurance broker definitely don't call white court insurance the unnamed manager and female broker provide an insulting degree of customer service , openly admitting to avoiding my partner etc . Simple questions turn into a game that spins amongst there grande prairie office as well . We switched one of our oilfield owners trucks to try out whitecourt insurance and the trouble it's caused us is crazy , we're very lucky we did not make the mistake of switching all 17 of our trucks and rentals etc to white court insurance . Clearly policies of this magnitude is to vast for whitecourt insurance to deal with . I would never recommend Whitecourt insurance to anyone for commercial needs .
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Friendly and reliable
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I've had a great experience here. My broker has been friendly, knowledgeable, flexible and able to help me find the coverage that will best suit my needs.
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Fast, efficient and knowledgeable staff! Lisa Edmondson was excellent!
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Friendly staff and wonderful service! Very helpful.
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Very knowledgable staff who help eachother out! They always answered any questions we have and were very thorough creating our quotes!
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I have had fantastic experience with Whitecourt insurance. My broker Lori Wells has done everything to make sure I'm getting the best coverage for the best rate and is proactive in making sure I am covered at all times.
Feedback:
OK, I get my insurance through this company but belive they could just be better around company
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