Whitefish Bay Public Library
Client Review on Whitefish Bay Public Library
Feedback:
I really do enjoy coming to this library normally, but today was horrible. I was at the standing computer (which was for fast printing ~ 10 min), there were guys there to fix the printer/install a new printer, so I was filling out a form on the computer while wearing my son. Of course he starts to cry and I was consoling him. I wasn't done with the form and the guys were still working on the printer, so I went off the computer and went to feed my son. Then I come back to start a new session (which is 10 minutes right?), 6min into my new session my sons crying went to screeching and I was trying my best to soothe him. The librarian then comes over to tell me that I should be using one of the sitting computers because this computer is for printing and it has a time limit of 10 min. I tell her my reasons for using this computer is that my son would cry even more if I sit down. She said that I should use one of the computers on the Children's side and left. I attempt to finish my form, but found it impossible because of my son's screaming and was about to leave. The librarian comes back over and talked to the front desk person who said "well it's not the crying, it's just that that computer has a time limit." I wasn't over my time limit and there weren't anyone in line waiting to use the computer! So unappreciated, I was already almost in tears from the humility.
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