rentalsbigbear.com
Client Reviews on rentalsbigbear.com
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They will blame every problem that the rental property has on you. If something beyond your control breaks they will always say first that it is your fault. They will keep your security deposit even if you leave the property the exact way you found it. They act nice until you sign the lease then its rude snippy remarks after that. Just don;t waste your time with these people.
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All around great experience!! Give them a chance!
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Worst rental agency ive ever been to!both woman have a horrible attitude and are liars!TRUST ME dont work with these people!they take your money and make up lies. They have no personality I wouldnt trust them with anything!they took all my information and bank account statements and refuse to give them back to me!SCAM ARTIST STAY AWAY FROM ALL PROPERTY MANAGEMENT
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The cabin we have rented for a year was very cold in the winter and didn't work fireplace. A lot of smog coming into cabin when burn firewood. We have requested a lot of time to resolve this issue but nothing happened. Owner took their refrigerator and left very old one which works horribly. Took some furniture after we get approved.We have rented for 12 months and extended for 1 more month. The management handed our deposit $1500 to the owner because of 1 month extention. But the owner never returned the deposit back to us!!! Cleaned everything, paid on time moved before date!!! Now the owner not picking up phone and not returning our email!!!
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Great experience with both ladies at All Mountain Property Management. I have worked with both ladies for over 4 years now and have had a positive experience.
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Slum Lords, multiple cases of bias and unfair application acceptance. Rude staff and horrible customer service on every level. Worst management company in big Bear for years. It's a wonder why these people are still allowed to operate!
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If I could give a lower rating I would. The lady's that work there are very rude and they don't work with you at all when it comes to renting one of their properties.
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Soooooo rude on the phone when I called.
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I do not recommend this property management company for anything! If you own a home don't use this company. If you want to rent a home stay clear of them and I will tell you why. We rented a house;Maintenance request was submitted to fix toilet (chain broke due to corrosion)we let them know the entire mechanism needs to be replaced because we tied a string and it doesn't work for long. They send their guy out (One of their husbands)and what does he do??!! He ties a string and leaves. Charges the Owners of the property plumbing fees! Of course the string doesn't work and we have to have him come out again!He replaces the toilet mechanism and of course with a cheap plastic one that ends up breaking when you flush. And of course charges the owners again!We have to have him come back out AGAIN but he does so so that every time you flush the waters runs constantly because he attached the chain incorrectly. He does this so that we would have to send him out AGAIN so that he can charge the owners AGAIN lucky my husband knows how to stop the water from flowing!Now remember this is one of their husbands that is doing this.A year has past and all of a sudden we get a 3 day notice when we paid our rent.Turns out their office was broken into and my check was stolen and they ended up charging me a late free $75 plus a $25 processing fee.A year and a half now pass and we get a 60 day notice to move out we ask why and Barbra is so rude as always and says the Owner and Management Company received several complaints from our neighbors about us and now Owner wants us out of their property.We have BBQs with our neighbors attended birthday parties so we asked them and they said never have they complained AND they know the owners of our home & spoke to them;OWNERS confirmed they never received complaints said we can stay.50 days pass and Barbara wants to do a walk through before we move out I told her I "thought" the OWNERS said we can stay She says no we cannot stay because we were told to clean the property? I asked Barbara when was this and so disrespectful she said read your emails.I did read and only thing she sent was some other mans property information &rental agreement. I informed her so she sent me the correct paperwork it was a notice to clean the pine needles. We cleaned them the same day & sent photos of the clean up and thought that was that. (And she never apologized for her mistake)We get a 30 day notice and we can't understand why; Barbara says owners changed their minds are selling the house we need to be out! I call OWNER and tell them we are being told we have to be out in 30 days. They Say ALL MOUNTAIN property told them they are evicting us because we had a notification from the fire department to clean up and we have continued to ignore the notice and they owners will be fined so this is why they are evicting us. We forwarded emails of proof that we sent Barbara of same day clean up. Owners contact the fire department to see what's going on; Fire department never sent a clean up notice. Now the 30 days is almost up Barbara wants a walk through she's sticking to her lie about the Owners wanting us out to sell the home. I call the Owner again she tells Barbara leave us alone we are staying in the home. This company was going to have the property empty without tenants so that they can try to rent it out later for more money meanwhile owners don't have renters for however long it takes them to rent it out again. Now 2 years past & we get a notice owners are raising rent $50 of course it's a lie so The OWNERS got rid of All Mountain Property ? ?
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Stay away from, unless your FICA score is at least 700+ and then you'll get the royal treatment of azkissing! Straight forward and blunt, with a lack of tactfulness and no customer service skills (outside of easy profit - application fee, et cetera) within the office. Only open a whopping 6 hours a day, M-F!
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