Hi-Desert Water District Improvement Corporation
Client Reviews on Hi-Desert Water District Improvement Corporation
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I mean the ppl that work in this place horrible ppl customer service is by far the worst rude ppl I mean do they see the reviews and we are actually paying these ppl to be rude and unhelpful there has to be a somebody hire up that will hold these rude people accountable for the horrible job they do
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they dont send bills on time and they dont give u notice before they turn off your water.
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Not very helpful over the phone terrible customer service. Don't seem to want to help I just wanted some clarification but what I got was an attitude from a person who sounds like they hate their job.
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These pieces of u know what treat people badley its to bad that we dont have another choice in yucca valley for water this company doesnt work with people they hang up on us when we call because they dont have enough time for their customers when u go pay ur bill the lady in the office is rude and disrespectful and borderline harassing to people i just hope people see this and do something about these tyrants and start respecting their customers. M.A.G.A thanks
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Simple folks, pay bill clean water comes out of facet. Don't pay bill????? Besides this helpful and friendly staff.
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Clean water flows through my pipes everyday. When my bill is due, I pay it and clean water continues to flow through my pipes everyday. There seem to be some people confused by this process leaving bad reviews. Weird.Like, if for some reason my paper bill didn't arrive, I would not assume I didn't owe anything. I would say to myself "Self, did you use water this month? Why yes, Self, yes I did use water this month. That means I probably owe money." And then I'd be a grown up and check on-line, call in, or go to the brick and mortar building and find out what I owed and pay it. Before the due date. Which can easily be ascertained by reviewing prior bills.Life hack - if you make a habit of paying your bills at least a week before your due date, then you have time to deal with any issues that may crop up. Also, if you're out of town I'm pretty certain the bill is still payable over the phone or on-line.Sorry to rant, just don't really see from the evidence presented here how these problems are their fault.
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How can i be responsible for a bill if i never got one?
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If i could rate this agency lower i would, zero customer care, no on call personal reachable during weekends. They don't return phone calls or emails. I've worked for 3 water agencies before and this is by far the worst one. ill be attending the next board meeting to give them a piece of my mind. I got a notice in the mail for the 8th of April and they locked me off on the 23 of march 2 weeks early. I tried to call, no answer, i wrote an email, no answer, i work on base and get off at 430 they close at 5 and they won't talk to me i don't know what i can do. Worst agency ever, and this is my first bill I've missed due to being out of state.
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These people are bloodsucking leeches, I had a payment arrangement to come in today, we work graveyard shift and 1030 is still early in the morning for us. The payment needed to be made today, and it is still in the morning, the guy who gets pleasure shuttling people's water off,shut our water off then peeled out, they do this to extort reconnection fees. They also never tell you that it has to be done before 10 in the morning, which does not make any sense we are doing at this business day just like every other regular company when you make an arrangement as long as it's done before they close! They need to have A class-action lawsuit for the reconnect fees they purposely try to put on people, by not telling them or giving them any chance to pay like the arrangement stated. They are bigots who hate the working class.
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