Midcontinent Communications
Client Reviews on Midcontinent Communications
Feedback:
Midco as as had great customer service anytime I have problems they get the problem fixed in a timely manner! I have been with midco for 3 years now!
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If I could give a zero star rating I would , wifi sucks so bad it makes me want to go read a book instead ???
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Just got my bill this month and they are increasing it by $8.00 a month. They are doing this to support the increase in speeds for the packages above us, not our internet. Please tell me why I have to pay for this increase when it does not benefit me at all. I am looking into other internet service providers as we speak. I have been with Midco for years and years and have always paid on time and this is the thanks I get. I will be sure to spread the word that this is how long time customers are appreciated. I also noticed that new customers get great deals as well. Why is it the longer you are with a company the less they do for you.......................Update as of August 31st 2018—Service still sucks. I have returned box and they gave us another one that appeared very used...but I thought hey if it works I don’t care. Get home and give it a day still crappy speed. Called today and the lady says yeah your running way below where you should be. So now I have someone coming out next Tuesday to fix this. We have had this problem forever and 2 new boxes haven’t fixed it. We pay more now and our service sucks worse than it ever has. If possible I would tell people to avoid Midco Internet Servicd. The customer service so far has been good but the product and internet speed sucks. We have had them for 5-10 years so this isn’t just an opinion from a few months of service. Soon enough we will find ourselves another provider that works.
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More or less trash.
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You are going too charge me $50 to move my services, i told the rep on the phone that i will go else where with my internet and she said ok!!!!
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The service was excellent , our tech Mohammed Aljunaby was professional and very efficient with setting up our internet in the new construction area. We highly recommend him for his tech and support skills. Thank you, JL
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Lost internet access due to construction and they are already out there fixing it. They are running all new cable.
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Why am I paying $90 a month for cable that doesn’t freakin work?!?! My husband takes in line classes and has to leave to do his homework because our WiFi sucks! The kids can’t watch a single thing on Netflix without it being interrupted due to the WiFi. Seriously so frustrating! You call and get put on hold for a half hour just to be told “sorry we will reset the device and it should work after that” it never does! Any recommendations for a company with working WiFi are welcomed......
Feedback:
Nice customer service reps but slow internet speeds.
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