Spinnakers Reach
Client Reviews on Spinnakers Reach
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Love thos place
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Beautiful beach house with all the amenities. Walking distance to a beautiful beach.
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Great place
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My family and I traveled from Northern New Jersey to Emerald Isle for an family vacation. When I arrived my parents - who rented the property for the week - there were problems with the HVAC unit. The downstairs was ice cold, while the upstairs was easily in the mid 80s. When they arrived, the house was already at 84 degrees. The first night was hot and humid. Not what you'd expect to pay for a few thousand dollars for a week long rental. Everyone was uncomfortable - from a 94 year old woman to a 1 year old boy. Waking up humid from sweating because the AC isn’t working isn’t a good start to a vacation.What made it worse, is that we called and left messages for management on Saturday, Sunday and Monday. Maintenance had come over to try to fix the problem and had told us that this was now the second time in as many weeks that there was a problem with their air-conditioning unit. So it was clear that this was a problem last week but that it wasn’t resolved properly. When we spoke to someone from management on Tuesday, they had told us that this was the first time that they ever heard of this problem. That response lack integrity and was insulting to our intelligence. They then tried to let us know that getting approval from the owner to pay for necessary repairs could take time. It would’ve been great to know that had they return the call within the first 24 hours of us letting them know that there was an issue. The fact that we had to escalate this was a problem.I cannot in good conscience recommend doing business with Spinnaker’s Reach Realty. Ultimately the lack of consideration combined with the lack of integrity is why I won’t do business with them again. There are lots of choices on Emerald Isle, in terms of where to do business.
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Terrible experience at Emerald Isle. Rented the Barracuda I and the HVAC unit upstairs was broken upon arrival. It was 82 degrees for 3 nights and 4 days. Despite renting for a week, I decided to leave after 3 nights of sleeping in over 80 degree temperatures. My wife (we are expecting, my 1 year old and 2 other sons slept in uncomfortable temperatures each night. We informed the realty company after the first night and after the 2nd night they finally sent a HVAC repairman out to the unit. After waiting a few hours for his arrival, he told me his partner was out at our unit a few days before and told them the unit was not working. I guess the realty company and the owner decided to not do anything about it. After finally “fixing” the unit - he did tell me he was going to the realty office and recommend it be replaced. That evening it did not work, and again we slept in 82 degree heat. Each day we informed the office about the issue. After 3 nights into a weeklong stay, I think it’s about time to pack it up. I am an attorney and own rental property. If my realty company responded in this manner to my renters, I would definitely look at replacing them. I will not be staying in any of their properties moving forward, and I am recommending to those that I know to move forward with other options.
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Just love this place. If you are looking for a wonderful place to stay you found it. They have such a variety of rentals available you are definitely going to find what you are looking for.
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Great family vacation spot!
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We are having the best time awesome beach cottage
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A huge shout out to Emerald Isle Realty and Spinnaker's Reach Realty. We live in Oregon and have been planning our vacation in Emerald Isle all year. (The ocean in Oregon is SO COLD!) Two weeks ago Emerald Isle Realty found out that one side of our 4 bedroom bduplex wasn't going to be available because the hurricane repairs wouldn't be finished. Their realtor reached out to the other realty companies looking for a property big enough for our group. Spinnaker's Reach Realty came through for us, providing a beautiful house that's going to make this week amazing rather than the big disappointment it could have been. Our family and friends all say THANK YOU to both companies for working so hard to take care of us. Emerald Isle and it's people are the best!
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Beautiful place.Nice homes!
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