United States Postal Service
Client Reviews on United States Postal Service
Feedback:
The best service delivery on time.
Feedback:
I paid $35 last Tuesday to have my mailbox lock changed. They told me it would take UP TO 3 days to get it changed....It is now Saturday. I called to ask when it would be changed. They said they would have someone come out today. Guess what? Mail already came and the lock is still not fixed. I wish we had another post office option but we have to use the Winter Springs one because we live here. We think a full refund is in order since we'll now be waiting around on Monday or later....a week without mail because of their laziness. There is no excuse for such delay and poor service.
Feedback:
The mailman at Moss Oak Apartments is stealing people's mail I asked him and confront him about this my name is inside the mailbox I lost my credit card in the mail here which was sent over 15 days ago then another piece of mail came up missing that should have been here last Thursday I asked him about all my mail and he says he ain't seen anything then I mail myself a letter here and still not here either I really think the smell man should lose his job it doesn't take a rocket scientist to deliver mail and then when you call the Post Office the phone goes busy where nobody answers
Feedback:
Customer service? On a scale of 1 to 0, I would have to rank this post office as a -1. The overall staff is super rude... Try the Oviedo post office instead for better service.
Feedback:
Constantly lose packages, and then in turn lie to customers about how it will be in the mailbox day of call, at 430, 2 hours after mail arrives at my complex. This place needs to replace 90% of the staff immediately. Usps in general needs to take responsibility for packages they lose instead of this insurance nonsense. Once a package is paid for postage and all it is USPS responsibility to replace what THEY lost, this is how the real world works....if I lose something I am responsible for it and I have to replace it same should apply for any and everybody
Feedback:
Very helpful and never too crowded.
Feedback:
This place is the worst! Would not deliver to one of our properties anymore so we paid the $1200 to purchase the box needed at the property after trying to get ahold of them to rectify this for over a month. Now we have had the box installed and I have been waiting almost a week for a return call from the post office about installing the lock they are required to install. Call the post office today and the line finally was not busy. Got ahold of a lady and said 'I THINK I need to speak with a man named Bob' then was explaining to her my issue and she interrupted me and told me to hold. When she came back on the line to tell me that Bob was busy I asked for the name of the main manager there since I have had such HORRIBLE customer service. She gives me Amy's name then asks if she can help me with my problem. So I tell her what horrible customer service I have been receiving and how I have been waiting on a call back from Bob about the key since last Friday. She then proceeds to treat me like I am stupid since I need to talk to Rob and not Bob. But if she would have not interrupted me before she put me on hold she would have known I needed Rob and not Bob. WHAT A JOKE!
Feedback:
Everyone who works here in the WS Office is just trying to get their government check in the easiest way possible; don’t expect them to care about anything, including their own integrity. Expect them to avoid answering your phone call & lie to you so they can be as lazy as possible. Hopefully this propped up government service will be dead soon.
Feedback:
This Post Office location was convenient to our apartment; had a PO Box here for about one year while on TDY in the area. It has a large parking lot that is never crowded and it has friendly staff too. Clean and located in a quiet area.
Feedback:
This is a great location. People are friendly and efficient.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
